Scentsy Survey Results

Scentsy Survey Results

Scentsy survey results for Scentsy Wax Bars scents, throw, quality, prices, customer service and more. 95 anonymous participants completed this survey. The survey was only open to people who have used Scentsy wax melts, and submissions could only be made one time by the same person.

SCENT QUALITY

How good they smell

Choice	Votes
Poor	0
Fair	6
Good	24
Very Good	39
Excellent	26

THROW

How far you can smell scent in room when melting

Choice	Votes
Poor	7
Fair	13
Good	22
Very Good	38
Excellent	15

SCENT DURATION

How long the scent lasts when melted

Choice	Votes
Under 1 hour	0
1-2 hours	4
2-4 hours	11
4-6 hours	23
6-8 hours	26
Over 8 hours	30

SCENT UNIQUENESS

Are they different from scents you’ve smelled from other companies?

Choice	Votes
No unique scents	3
Some unique scents	33
Many unique scents	50
Every scent is unique	8

EASE OF USE

How easy to get out of package, to handle, cut, clean up, etc.

Choice	Votes
Not Good	0
Average	60
Good	34

WAX HARDNESS

Choice	Votes
Very Soft/Messy	1
Soft	26
Average	43
Hard	22
Very Hard	2

BEST WARMER TO USE

Choice	Votes
25W Bulb Warmer	57
20W Hotplate Warmer	30
15W Warmer	23
24W Hotplate Warmer	14
Tealight Warmer	10
12W Warmer	8
Other	7
40W Warmer	6

PRESENTATION

Label artwork, packaging, how the wax looks, etc.

Choice	Votes
Poor	3
Fair	12
Good	34
Very Good	22
Excellent	24

PRICES

Not including shipping

Choice	Votes
Low	1
Average	25
High	69

SHIPPING CHARGES

Choice	Votes
Low	7
Average	43
High	45

TAT (TURNAROUND TIME)

Once an order is placed (including shipping time)

Choice	Votes
Short	29
Average	59
Long	7

AVAILABILITY

How often the company is open or closed, how often they sell out of products, etc.

Choice	Votes
Poor	1
Fair	8
Good	22
Very Good	28
Excellent	36

CUSTOMER SERVICE

Choice	Votes
Poor	0
Fair	7
Good	29
Very Good	27
Excellent	29

Would you buy Scentsy wax bars again and/or recommend them to others?

Choice	Votes
Absolutely Yes	48
Probably	19
Maybe	19
Probably Not	6
Definitely Not	3

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